Christmas Delivery Cut-Offs

Delivery to Remote/Regional Locations (Postcode Specific)

With our low prices, there are some postcodes that it is not possible to provide free shipping to, so we will need to add an additional shipping charge. This can be applicable to non-metro, remote/outback areas, all of NT, non-Perth areas of WA, and some parts of TAS and SA, but it depends on your postcode. Please contact us if you would like to discuss shipping to these areas. Alternatively, we will contact you to discuss this before shipping your order. Additional postage fees may apply.

There are some locations that we are unable to ship bulky items to. If your delivery address is within one of these locations, we will contact you to discuss your order. These areas include non-mainland addresses and remote/outback locations where couriers do not offer a service or it is not commercially viable to ship the order.

There are also some locations that we cannot ship to at all. This includes some non-mainland addresses, and some remote areas. If your delivery address is in one of these areas, we will contact you to discuss your order before proceeding.

Service

Standard Delivery is via Australia Post. If there is no one home the delivery contractor will nominate a safe place for the item to be left if applicable. If no safe place is avalable the parcel will be taken to the Aus Post outlet. Bags To Go cannot accept any responsibility for any items damaged or stolen once delivered.

Bags To Go takes no responsibility where an item has been returned to the depot due to access restrictions or no one home.

Non-delivery or non-acceptance of deliveries:If your parcel is returned to us due to non-collection or the delivery company not being able to contact you, we reserve the right to withhold a restocking & handling fee of 25% of the order total should a refund be requested.If your parcel is returned to us due to non-collection or the delivery company not being able to contact you, we can re-ship your parcel at your request, but all postage costs for a reship may be charged to you. We will always notify customers if any extra charges might be incurred before taking any action.Should you refuse delivery of your parcel within our stated delivery time-frame, we reserve the right to charge a 25% re-stocking & handling fee if a refund is requested.Authority To Leave

Returns

For info on returning goods back to us, please see our Refunds & Exchanges page.