Claim Form

Required field. Please upload pictures or a video clearly showing the issue with your product.

Warranty and Repairs

If you purchased your bag from Bags to Go and have an issue that you'd like assessed under warranty, we'd be happy to help out!  Information on what warranty covers as well as how you can claim can be found under the Warranty Information dropdown below.

Bags to Go isn’t an authorised repair centre and as such we cannot carry out repairs and we don’t stock spare parts for our suppliers’ products.  If you’re looking for a repair or spare part then you can either contact the brand directly or visit your nearest authorised Service Centre (locations listed under the Repairs and Service Centres dropdown below).